Privacy Policy
Effective July 1, 2026
TYDIHAUS is a mobile app published by Kena Holdings, LLC ("we", "us"). This is the plain-English version of our privacy policy. If anything here isn't clear, email help@tydihaus.com and we'll explain.
What we collect
We collect only what the app needs to work:
- Account identifier — when you use Sign in with Apple, we receive an anonymized Apple user ID and, if you choose to share it, your name and a relay-forwarded email address.
- Your inventory — the item names, categories, storage locations and item photos you save in the app.
- Purchase status — whether your Apple ID has purchased the lifetime unlock. Apple processes the payment; we never see your card details.
- Basic diagnostics — anonymous crash and performance data so we can fix bugs. No advertising IDs, no cross-app tracking.
We do not collect your location, contacts, browsing history, or any data unrelated to organizing items in your home.
Camera and photos
The camera and photo library are used only when you actively scan or upload an item. Images are sent to our AI provider to identify the item, then either stored on your device or, if you choose to save the item, attached to that item in your account. We do not scan your camera roll in the background.
How we use your data
We use your data solely to provide TYDIHAUS: authenticating you, storing your inventory, running item recognition, syncing your data between your devices, and providing support when you ask for it. We do not use your data for advertising or profiling.
Third parties we rely on
To run the app we share limited data with a small number of trusted service providers. They act on our behalf and are contractually bound to protect your data:
- Apple — authentication (Sign in with Apple) and payments (App Store).
- Supabase — encrypted database and file storage for your inventory.
- Anthropic (Claude API) — photos you scan are processed by Anthropic's Claude API to identify and categorize items. Images sent to Anthropic's API are transmitted securely, used only for item identification, and are not used to train AI models.
We do not sell, rent, or share your personal information or your inventory with advertisers, data brokers, or any third party for marketing.
How long we keep your data
We keep your data for as long as your account is active. If you delete your account, all of your inventory, images and account records are permanently removed from our systems within 30 days. Anonymous diagnostic logs may persist in backups for up to 90 days before being purged.
How we protect it
Data is transmitted over HTTPS and stored in an encrypted database. Each account is isolated using row-level security so other users cannot access your inventory.
Your rights
You can access, correct, export, or delete your data at any time. The fastest way is from inside the app: Settings → Account → Delete Account or Settings → Account → Export Data. You can also email help@tydihaus.com and we'll process your request within 30 days.
Residents of California (CCPA/CPRA) and the EU/UK (GDPR) have additional rights, including the right to know what data we hold, the right to portability, and the right to lodge a complaint with a supervisory authority. We honor all of these regardless of where you live.
Deleting your account
Open TYDIHAUS, go to Settings, and choose Delete Account. This permanently removes your account, every item you've saved, and any associated images. No waiting period, no recovery — gone means gone. If you can't access the app for any reason, email help@tydihaus.com from the address on your account and we'll delete it for you.
Children
TYDIHAUS is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
International users
TYDIHAUS is operated from the United States. If you use the app from outside the US, your data will be transferred to and processed in the US and other countries where our providers operate.
Changes to this policy
If we make meaningful changes, we'll update the effective date at the top of this page and, where appropriate, let you know in the app before the change takes effect.
Contact
Kena Holdings, LLC — a California limited liability company. Questions about privacy? Email help@tydihaus.com.